Overview Licenses
- Licenses
License Philosophy
A Rons Place Software application always needs a license to run.
When an application is downloaded it contains a Lite license, which is installed with the application and enables its free functionality. If the application has Pro options another license must be purchased to enable the Pro functionality. Some applications have no Pro options (they are 100% free), some application may have multiple Pro options, which need to have licenses purchased individually.
The combinations are as follows:
- Lite only - 100% Free.
- Lite, and Pro - a simple application.
- Lite, and multiple Pro options - an application with options that can be enabled as required.
Note: In all applications the Lite functionality is 100% free, whether Pro licenses are purchased or not.
Lite Licenses
A Lite license is intended for individuals to be able to use the application for free, or for commercial organizations to be able to evaluate the application before purchasing a Pro license.
After installation, applications are running with a Lite license and are very easy to recognize because there is a banner displayed at the bottom of the main window (See picture below).
This is the normal state of a Rons Place Software application if a Pro license has not been installed.
Pro Licenses
A Pro license is a license issued when the customer decides that they would like to purchase a Rons Place Software application for one or more of the reasons listed below. Owning a full license automatically prioritizes all customer requests for support and features.
Why buy a product license?
- The customer is a company. We do expect companies to use licensed applications after a period of evaluation.
- Buying a license permanently enables full functionality, and removes the advertisement banner at the bottom of the main window.
- Priority on support is given to users that own a license.
See the Company Information for further details on this topic.
License Scope
Licenses are issued on a per user basis, within the bounds of their current operating environment (for example home or a company), as we feel that this is the most fair and normal working option for our customers.
Example One - One License Required
A customer buys a license for use at work, where they use a workstation, but travels with their job (using a laptop), and sometime works for their company from home.
Example Two - Five Licenses Required
A company has one shared machine on which five people use one installed copy of a Rons Place Software product.
Example Three - Two Licenses Required
A customer buys a license for personal use at home, and the company they work for buys them a license for professional use at work.
Upgrade Policy - License Lifetime
Each licensed user is entitled to all minor version upgrades FREE of charge. For example, a user who purchases a license for Version 1.0 will receive Version 1.1, Version 1.2, Version 1.3, and so on FREE of charge.
License Management
Maintenance Contracts
There is no maintenance fee or contract when purchasing an application. Our goal is to provide applications with a minimum of issues and to answer most questions with our "How To" articles on our website. However, issues do sometimes happen and we highly appreciate when they are reported. In such case we do our utmost to solve them as quickly as possible. It is as much in our customers interest as in ours to do so. We are also happy to answer questions and we encourage feedback and enhancement requests. Please send them using our Contact Form.
Canceling a License and Receiving a Refund
We offer a 30-day money back guarantee. We want all our customers to be satisfied. Our only request is to let us know the reason of the refund request so that we can learn from the feedback. Send us a message with the request and the reason by using our Contact Form. The refund will be done within the next two days.
Lost Licenses
We will do our best to find it and resend it. Just send us a message using our Contact Form and try to give us as much information about the original order (date, customer name, company name, e-mail address etc.) and once we find the order in the system we will resend the license.
